October 10

How to Make Your Personal Concierge Service More Personal

Life Management

Complete customization. That’s the beauty of working with a personal concierge service such as Monogram Concierge. While our concierges are expert at handling routine tasks and errands, they excel at planning, strategic thinking, and tailoring their services to individual client needs. Monogram’s personal concierges enjoy using their skills to understand the finer details of a life well-lived and to better understand what makes each client unique.

As a client of Monogram Concierge, you’ll get the most value out of your concierge services if you target those services toward the types of responsibilities and commitments that weigh you down the most, that you tend to avoid, or that keep you from doing what you’re meant to do. Unfortunately, even the most organized and disciplined among us can have difficulty breaking free from the tyranny of the urgent and accurately estimating time commitments without an outside perspective—which is, in part, what makes a service like Monogram Concierge so valuable.

Five Ways to Customize Your Concierge Services

Since greater customization leads to exponentially greater value, we urge clients to dig deep and download as much information as possible with their concierge. Here are a few tips to help you get started:

Think About What You Don’t Want to Do

Everyone we meet with has a laundry list of chores and duties that they feel they’ve been neglecting; things that they want to see completed but they haven’t addressed, sometimes for quite a while. Do you have nagging items that have been on your To Do List for months? For a year or more? How much anxiety and guilt do these unmet responsibilities cause in your day-to-day life? And, more importantly, why do you feel that you have to be the one to complete these tasks?

It’s clear that you want these tasks done. It’s also clear that you don’t want to do them—or that you don’t have the time. There’s no shame in that; life gets messy for everyone. Handing these responsibilities off to a capable, committed concierge will create a sense of ease in life that you didn’t know existed. Many of our clients have also told us that using our services to clear the decks, both figuratively and literally, has given them the space they need to pursue new opportunities and build momentum. That sounds like a worthwhile investment to us.

Think About What You Do Want to Do

We’re not only talking about overarching life goals, bucket list items, or adventurous, life-defining vacations. All of those big, once-in-a-lifetime events are important (and we can help you create these kinds of memorable events), but most of our lives are lived in the more mundane moments. These daily routines are important, too—perhaps even more important. These moments are the stuff that life is made of.

When you meet with your concierge, talk through your everyday activities. What are your mornings like? What about your typical workday, or your typical Monday? What do you do when you get home from work? How do you live on the weekends? Your concierge can walk through your routine with you and help you find opportunities to make the most of every moment, whether that means thoroughly reorganizing your closets and simplifying your morning routine so you can spend more time with your kids before school, making sure that dinner is prepped and ready to go when you get home from work, or anything in between. Whatever a beautiful life looks like to you.

Think About What’s Most Important to You

Now we are talking about big life goals. In our experience, talking to clients about what’s most important to them often yields a wealth of opportunity for customizing our services and bringing added value to the relationship. Paradoxically, people tend to put off projects or opportunities that truly matter to them—usually because they feel they have to wait until they have enough time to devote to the undertaking, because they feel they have to figure it all out on their own, or because they feel afraid to move forward. In other words, because these goals are hard and require focus.

The good news is, you don’t have to accomplish your larger life goals alone. Even in the information age, it’s still impossible to know or be good at everything. For example, we once worked with a client who had written an ebook that she wanted to publish, but she didn’t have any idea how to format it for electronic publication and didn’t know where to start. This book had been sitting on her desktop for over two years, making her feel more guilty and frustrated with each passing day. Her concierge researched the topic, requested recommendations, tracked down someone who could format the book for her, and the book was published a week later. The palpable sense of relief, of a source of stress dissipating overnight, is the kind of experience we live for. Our concierges are excellent research assistants and personal detectives—put us on the case!

Think About What You Want Your Life to Look Like

While the other steps in this process have primarily been about how to reset your life as you’re living it now, how to simplify, or how to clear out past physical and mental clutter, this step looks forward. What do you want your life to look like next year? How about five years from now? Dream a little. Are you close to that ideal, or does it feel impossibly far away? If it feels far away, what are you waiting for?

These are the kinds of topics your personal concierge will bring up and talk to you about. What’s getting in the way of you living your best life right now? We’ll help you move those mountains (or molehills) out of the way.

Think in Terms of ‘Targeted Money’

Supposedly, money can’t buy happiness, but it can buy you time—and research increasingly demonstrates that buying time makes people happier. We understand why this would be the case. According to the American Time Use Survey, those of us in the middle of our careers are working more, sleeping less, and spending far more time managing our households and our kids’ activities than people in previous generations. We are also far more likely to be working at odd hours and to feel like our time is fragmented.

The problem with all of this is that our brains actually need leisure and uninterrupted free time in order to function properly. Your personal concierge can help you target your investment toward the tasks and responsibilities that take up the bulk of your time, or that disrupt your time the most, freeing you up to do what you enjoy.  

If this seems like a lot to digest at once, don’t panic or feel overwhelmed. The process doesn’t have to be long and drawn out and is actually quite simple, especially if you have a concierge by your side to help walk you through the details. In fact, we encourage clients to schedule a quick session with their concierge in order to go through all of this information in one sitting—which typically takes about 30 to 45 minutes.

Imagine getting your entire life on track over coffee and feeling the complete freedom of letting go. It’s possible, and we think it’s the best investment you’ll ever make. To find out more about what Monogram Concierge can do for you, schedule a consultation or sign up for a complimentary two-week trial today.

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