Curious about our Lifestyle Management Services? You’re not alone. We hear a lot of great questions as we interact with current and potential clients. Here are a few of the questions we hear most often:
We don’t. But while we don’t do any monograming ourselves, we are happy to take your linens in for embroidery—or drop off your dry cleaning, do your grocery shopping, or stand in line at the DMV to register your new car. As an upscale lifestyle management company, we do a lot more than errands, too. Schedule a free, private consultation to find out how we can help you live your best, most meaningful life.
Monogram Concierge, the upstate's premier lifestyle management company, enables clients to spend time living their lives rather than merely managing them. Our concierge services were created to bring more joy, ease, and elegance into your life, providing an affordable luxury that keeps you from getting weighed down by day-to-day details and allows you to get more done while still taking personal time and making memories with the people you love.
We also offer our Signature Senior package: A full-service lifestyle support program that gives peace of mind and helps seniors enjoy fuller, richer lives. Our dedicated senior concierges don’t take the place of necessary medical or non-medical care, but can serve as an ideal complement to personal care services by assisting with home management and maintenance, setting social engagements, and providing quality assurance services.
By no means! With Concierge Packages starting at just $40 per hour, employing a Personal Concierge is a luxury you can easily afford.
The full answer to this question is as broad and varied as the individuals who use our services, but the short answer is: “Our clients use our services for anything that saves them time and allows them to get on with the joyful business of life.”
Our service requests range from the silly to the sublime, but generally fall into four primary service areas: Home, Auto, Personal, and Social. Often, once we spend time with clients and dig a little deeper, we discover that they have plenty of nagging day-to-day details they could pass to someone else—but they’re so busy managing their lives they haven’t taken the time to delegate. Many first-time clients and potential clients find our Concierge Checklist to be a helpful starting point.
Ultimately, we see our service as a collaboration, or a relationship, that naturally progresses over time as we learn more about you and how to best serve you, your family, and your needs. Ideally, we will begin to come to you with suggestions for tasks and issues we can resolve before you even think to ask.
Yes. We are fully licensed and insured, and we only work with contractors and providers who are also fully licensed and insured. For more information, see our Intro Trial Information Sheet
Yes, but only a few. There are a couple of things that our insurance carrier frowns upon. If you happen to ask us to complete a task that we are unable to fulfill, we will notify you immediately and attempt to make alternative arrangements for you.
We value strong Client/Concierge relationships and recognize that they’re built on trust, so we thoroughly pre-screen our applicants. Your personal concierge has a clean background check, a DMV report that passes the stringent requirements of our insurer, and a clean drug screen. We also continue to drug screen on an annual basis. When you partner with your personal concierge, you can do so with complete confidence.
Our concierges come from all walks of life and have varied personal experiences and a myriad of professional expertise. Our typical candidate is an organized, self-starter who pays attention to the fine details—while also being warm, personable, and collaborative.
A Personal Concierge is so much more than a Virtual Assistant. We believe in developing meaningful relationships and client partnerships that require a deep knowledge of our clients, not just a quick survey of personal tastes and preferences. In addition, we’re local and we’re mission-driven, concerned with crafting beautiful outcomes rather than merely providing the right answers or ad hoc task management. To experience the Monogram Concierge difference, contact us to request a private consultation.
For any items that we purchase on your behalf, from the dog food you need, to the deposit for your mother’s birthday party venue, to the wine you want us to pick up for your dinner party, we offer two payment options. The first and easiest option is to PreFund a Client Expenditure Account. If you prefer not to PreFund, we also offer a monthly invoicing option for a small fee.
The visionary starts with a clean sheet of paper, and re-imagines the world.
Malcolm Gladwell
